getting started

Make a referral

Whether you’re looking for support for yourself, referring someone you support, or making a referral for a family member, you can use this form to get started. We’ll aim to get back to you within 48 hours.

Fields marked with an asterisk are required. Everything else is optional

We’ll use the information you share to understand what support you’re looking for and whether Lighthaus is the right fit. Your information will be handled in line with our Privacy Policy.

About you

About the person

Tick all that apply. We currently work with self-managed and plan-managed participants.

What support are they looking for?

Select anything that might be relevant. It’s okay if you’re not sure yet.
What do they enjoy? How do they communicate? What matters to them? Is there anything that would help us think about who might be a good support worker for them?
Thank you! Your referral has been received! We’ll be in touch within 1 to 2 business days. If it’s urgent, email us at hello@lighthauspartners.com.au.
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What happens next

1. We get back to you

Within 1 to 2 business days, to answer your questions and ask anything else we need to know.

2. We get to know the person

Through an intake conversation, so we can understand what matters to them and what support would actually work for them.

3. Connect with a support worker

We work out a suitable match by considering the person's needs, preferences and personality.

4. Get started

Your support worker gets started, working with you to provide the supports you need, in a way that works for you.